Terms of Use

Thank you for visiting this Therapy Factory by Liani Austin Website. (The site at and all other Websites owned or operated by Liani Austin, its subsidiaries, and affiliates, are collectively referred to as the "Website.") This User Agreement provides protection for Liani Austin, Therapy Factory, its customers, and anyone accessing, viewing or using this Website so that Liani Austin, Therapy Factory, can provide the best experience possible to its users.

This User Agreement describes the terms and conditions associated with the use of the Website. By accessing, viewing or using the content, material or services available on or through this Website, you are explicitly indicating that you have read and understand these terms and conditions, and that you agree to them and intend to be legally bound by them. If you do not agree to these terms and conditions, or if you are under the age of 13, you are not granted permission to use this Website and should exit immediately.

Informational Purposes Only

The information on this Website is for informational purposes only. No information, services, or materials offered by or through this Website shall be construed as or understood to be medical advice or care. None of the information on this Website shall be used to diagnose or treat any health condition. You should consult with an appropriate health care professional before using any product or information on this Website.

Use of Personal Information Collected

All works of authorship, information, content, functional components, and material appearing on or contained in this Website ("Site Materials") are protected by law, including but not limited to, South African copyright law. Except as explicitly stated on the Website, the entirety of the Site Materials (including, but not limited to, data, artwork, images, text, forms, and look and feel attributes) are Liani Austin, Therapy Factory’s copyrighted works, all rights reserved, or the copyrighted works of Liani Austin, Therapy Factory’s affiliates, licensors, or suppliers. Removing or altering any copyright notice or any other proprietary notice on any Site Materials is strictly prohibited. Any commercial use of any Site Materials, in whole or in part, without the prior written consent of Liani Austin is prohibited. Any reproduction, distribution, performance, display, preparation of derivative works based upon, framing, capturing, harvesting, or collection of, or creating of hypertext or other links or connections to, any Site Materials or any other proprietary information of Liani Austin, Therapy Factory, without Liani Austin’s advance written consent, is prohibited. All names, trademarks, service marks, symbols, slogans, and logos appearing on the Website are proprietary to Liani Austin, Therapy Factory, or its affiliates, licensors, or suppliers. Use or misuse of these trademarks is expressly prohibited and may violate federal and state trademark law.

Third Party Materials, Product and Services

Parties other than Liani Austin, Therapy Factory, may provide products or services on the Website. Liani Austin, Therapy Factory, will honour its Return Policy, which can be found, but expressly disclaims any and all other responsibility for or related to the products or services provided by or advertised by these third parties or the transactions you conduct or enter into with these third parties. Additionally, this Website may, from time to time, contain links to other Internet Websites for the convenience of users in locating information, products, or services that may be of interest. Liani Austin, Therapy Factory, expressly disclaims any and all responsibility for the content, the accuracy of the information, or quality of products or services provided by or advertised on these third-party sites.

Communications with the Website

Liani Austin, Therapy Factory, welcomes your feedback and suggestions regarding our services, products and this Website. You agree that by transmitting any suggestions, information, data or other material (collectively, "User Content") on or to the Website, you automatically grant Liani Austin, Therapy Factory, the royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, redistribute, transmit, perform and display such User Content (in whole or in part) throughout the universe and to incorporate it into other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such User Content, without any compensation. Accordingly, User Content must not contain any proprietary or confidential information. You agree to use the Website only for lawful purposes. You are prohibited from posting on or transmitting through the Website any unlawful, harmful or other objectionable material of any kind. If you believe that any content or postings on the Website violates your intellectual property or other rights, please follow our Complaint Procedure in this User Agreement. Liani Austin, Therapy Factory, reserves the right, in its sole discretion, to remove any User Content that it deems offensive or inappropriate in any way and to take any further action needed in regards to such posting.

Policy Statement

Liani Austin, Therapy Factory, has a Privacy Policy setting forth its online information gathering and dissemination practices with respect to the Website. Please be advised that the confidentiality of any communication or material transmitted to Liani Austin, Therapy Factory, via the Website or electronic mail cannot be guaranteed, including, for example, personal information such as your address or name.


Liani Austin, Therapy Factory, is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

If you experience any difficulty in accessing any part of this website, please feel free contact us via the Contact Us page. We will work with you to provide the information, item, or transaction you seek through an alternate communication method or one that is accessible for you in a manner consistent with applicable law (for example, through telephone support).

Disclaimer of Warranty and Liability

This Website, the site materials and user content on and in and made available through this Website, and the services, information, and products offered in connection therewith are made available on an "as is" basis only. Use of this site is entirely at your own risk.

Liani Austin, Therapy Factory, makes no representations or warranties, and hereby disclaims all representations and warranties, with respect to this Website, the site materials and the user content on and in and made available through this Website, and the services, information, and products offered in connection therewith, express and implied, written and oral, arising from course of dealing, course of performance, usage of trade or otherwise, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, accuracy, title, quality, systems integration, and non-infringement.

Liani Austin, Therapy Factory, shall not be liable for any direct, special, indirect, incidental, consequential, exemplary or punitive damages of any kind whatever, including, but not limited to, lost revenues or lost profits, which may or does result from the use of, access to, or inability to use this Website, the site materials or user content on and in and made available through this site, or the services, information, and products offered in connection therewith, regardless of legal theory, whether or not any party had been advised of the possibility or probability of such damages, and even if the remedies otherwise available fail of their essential purpose


You agree to defend indemnify, and hold harmless Liani Austin, Therapy Factory, and all of its respective owners, directors, officers, employees, representatives, proprietors, partners, shareholders, contractors, consultants, principles, agents, predecessors, successors, assigns, accountants, and attorneys from and against any and all suits, actions, claims, proceedings, damages, settlements, judgments, injuries, liabilities, obligations, losses, risks, costs and expenses (including, but not limited to, attorneys’ fees and litigation expenses) relating to or arising from this Website, the Site Materials and the User Content, your use of this Website, Site Materials and User Content, your fraud, violation of law, or wilful misconduct, and any breach by you of this User Agreement.

Use of the Internet

Use of the Internet is solely at your own risk and is subject to all applicable local, state, national, and international laws and regulations. Liani Austin, Therapy Factory, will not be liable for any loss resulting from a cause over which it does not have direct control, including, but not limited to, failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, natural disasters, strikes or other labour problems, wars, or governmental restrictions.

Changes; termination

While Liani Austin, Therapy Factory, endeavours to keep the Site Materials, and other content on, in, and through this Website up-to-date, Liani Austin, Therapy Factory, is not responsible for any errors or omissions in the Site Materials or other content. The terms and conditions of this User Agreement may be changed at any time, with or without notice; your continued use of this Website after any change is made to these terms and conditions signifies your understanding of and intention and agreement to be bound by such change. It is your responsibility to monitor this User Agreement for changes. Liani Austin, Therapy Factory, reserves the right to terminate your access to this Website in the event that you violate this User Agreement or for any reason whatsoever or no reason, with or without notice.


If you believe that any content or postings on the Website violates your intellectual property or other rights, please contact us via the Contact Us page. Include; (1) your name and the name of your company, if any; (2) your contact information, including your e-mail address; (3) the nature and substance of your complaint, the specific rights at issue, and your basis for making the complaint, including the content or posting that is objectionable; and (4) the following statement: "The statements, representations, and assertions made in this message are true, complete, and accurate and I have the full legal authority to make each and every such statement, representation, and assertion and to make and be granted any demand made in this message."


This User Agreement represents the entire agreement between you and Liani Austin, Therapy Factory, with respect to the subject matter hereof, supersede any and all prior and contemporaneous written and oral representations, understandings, and agreements between us, and will be governed by and construed in accordance with the laws of South Africa without reference to its conflict of law rules. By accessing, viewing, or using the Site Materials or this Website, you consent to the jurisdiction of the federal and state courts presiding in South Africa, and agree to accept service of process by mail and hereby waive any and all jurisdictional and venue defenses otherwise available. This Website is controlled and operated by Liani Austin, Therapy Factory, from its offices within South Africa. Liani Austin, Therapy Factory, makes no representation that this Website, the Site Materials or the User Content are appropriate or available for use in any location or territory, and access to this Website, the Site Materials or the User Content from locations or territories where it is illegal is prohibited. Those who access the Website from other locations do so at their own risk and are responsible for compliance with applicable laws. The waiver or failure of Liani Austin, Therapy Factory, to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any of other rights established under this User Agreement.

Effective: February 28, 2021
Last updated: February 28, 2021

Payment Methods

- Credit / Debit Cards

- Offline Payments